The use of this website, as well as the purchase of and payment for products offered on this site, is subject to the Terms and Conditions of Use. Please read the following terms and conditions carefully before using this website.
By using Piccola Gioia’s website in any manner, including making purchases and payments, you acknowledge that you have read and agree to comply with and be bound by with the following terms and conditions.
Piccola Gioia reserves the right to modify the terms and conditions at any time without prior notice. By using this transactional website, you accept the terms and conditions and their periodic revisions.
We encourage you to review the terms and conditions each time you visit this website.
- The menus, products, and foods offered, as well as the prices and promotions in effect, on this website may change without prior notice.
- You agree that this website is for your personal use only. Trademarks, logos, commercial names, slogans, images, and other rights owned by Piccola Gioia will remain Piccola Gioia’s exclusive property and cannot, without prior explicit written consent of Piccola Gioia, be copied, reproduced, transmitted, distributed, displayed, or published on paper, electronically, or otherwise.
- The content of this website, including its concept, graphic elements, programming, and software, remain the exclusive property of Piccola Gioia, and unauthorized use is strictly prohibited.
- You agree that you will not make any unlawful or explicitly prohibited use of this website in such a w ay as to disable, damage, or overload this website or impair its use by another user.
- You will not make any misrepresentations of your identity or any other information required for the use of this website.
- You will not create any links using the URL of this website or any page on this site.
- Piccola Gioia will send you a monthly email reminding you the deadline dates to order your children's meals for the upcoming period. Also, Piccola Gioia reserves the right to submit surveys to the users of this website from time to time to assess the level of satisfaction with the use of this site as well as the products and services offered on the site. Piccola Gioia may use the information collected for marketing and commercial purposes without prior consent of the users concerned. Piccola Gioia will not divulge any personal information about the users of this website.
- Piccola Gioia does not represent or warrant that this website will be accessible without interruption or that this website or the server that makes this website available is free from errors, defects, design flaws, or omissions or from viruses or other harmful components.
- Piccola Gioia does not warrant the accuracy, integrity, or completeness of the content provided in this website, including any advice or other similar information obtained by you from Piccola Gioia or through this website.
- Piccola Gioia declares that the content provided on this website does not apply and cannot be used outside of Quebec.
- Peanuts, nuts, and sesame seeds are generally neither used nor present in the school kitchens operated by Piccola Gioia. Nevertheless, Piccola Gioia cannot guarantee the absence of traces of such food allergens. In addition, Piccola Gioia takes no responsibility with regard to a physical or other reaction following ingestion of a meal or product that it offers. The responsibility falls entirely on parents of children suffering from one or more food allergies, known or not.
- By using this website, you agree to indemnify and hold harmless Piccola Gioia, its shareholders, officers, directors, employees, affiliates, partners, suppliers, and representatives from and against any claim, cause of action or demand, including, but not limited to, reasonable legal, accounting, and other professional fees incurred as a result of your use of this website.
- Piccola Gioia makes every effort to ensure that the content on this website is accurate. However, Piccola Gioia does not guarantee that the information contained on this website will not contain errors, inaccuracies, or omissions. Such errors, inaccuracies, or omissions may relate to price or to product description or availability. Piccola Gioia reserves the right to correct any error, inaccuracy, or omission or to change or update the content without prior notice.
- Further, Piccola Gioia reserves the right to refuse or cancel any orders containing any error, inaccuracy, or omission, whether or not the order has been submitted, confirmed, and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is cancelled by Piccola Gioia, Piccola Gioia shall promptly issue a credit to your credit card.
- These terms and conditions are deemed severable. In the event that any provision of the terms and conditions is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.
- These terms and conditions and the use of this website, including any order or purchase made through this website, shall be governed by the laws of the province of Quebec.
- Prices displayed are in Canadian dollars and, unless otherwise indicated, do not include sales taxes (GST, QST).
- Any error in the display of the price of a product will be corrected without obligation on the part of Piccola Gioia.
- Piccola Gioia reserves the right to change the choice of products offered or discontinue certain products based on availability, without notice.
PRIVACY POLICY STATEMENT
Piccola Gioia is committed to respecting your privacy, maintaining the confidentiality of your personal information, and protecting you from intrusion:
- Personal information collected on this website is limited to the information reasonably required to process your purchase of and payment for orders on this site.
- Your personal information is collected only with your consent and remains confidential and secure.
- Your personal information is not disclosed to anyone other than Piccola Gioiawithout your consent, unless required by law.
- Our policy of respect for privacy is updated regularly, and we encourage you to read it each time you visit this site.
MEAL ORDER, PAYMENT, AND DELIVERY POLICIES FOR PRIMARY SCHOOLS
- The meals and beverages ordered on this website and paid for via the credit card payment or debit interac system offered on this site will be delivered to the designated school for each day based on the order form and at the time planned for the meal according to the directions of the school concerned.
- Piccola Gioia will make every reasonable effort to deliver meals within the prescribed time frame. However, Piccola Gioia cannot be held responsible for any delivery delay due to conditions beyond its control.
- The meals and beverages delivered will correspond to the child’s choice appearing on the order form and will be identified as such.
- To give the team assigned to the food-production site ample time to order and receive ingredients and products, and ultimately to proceed with food production, meal orders must be made at least 10 working days preceding the delivery date. It will be impossible to process an order after the cut-off date and within a shorter delivery time than the above-mentioned one.
- The menu for the upcoming month and the order-taking process will be available at minimum one month in advance, unless there are situations beyond our control.
- Piccola Gioia will make every effort to offer high-quality services, deliver a high-quality product, and ensure that you and your child are satisfied, in compliance with the present policy.
- No cash reimbursement will be made following an order made and paid for via this website.
- In the case of a cancellation of an order authorized by Piccola Gioia or due to a situation of force majeure decreed by Piccola Gioia or by the school on a specific day, a credit for the value of the cancelled meal will be made by Piccola Gioia and applied to your account. As applicable, such credit will be applied automatically to the total payable on your next meal purchase on this website.
- If a child is absent from school Piccola Gioia must be notified no later than eight o'clock AM of the same day,otherwise no credit is authorized, in which case a credit for the value of the cancelled meal may be applied at the discretion of the Piccola Gioia.
- To make purchases on this website, clients must be aged 18 years or older and must agree to pay all required charges related to the respective order.
- All prices given are in Canadian dollars applicable only to online transactions.
- No purchase for commercial purposes is permitted.
- Piccola Gioia reserves the right to limit quantities of certain products purchased using this website
- Piccola Gioia may, at its sole discretion and without any limitation of liability, restrict or terminate a client’s access to ordering through this website at any time.
POLICY ON SECURITY OF TRANSACTIONS AND COMMUNICATIONS
FOR PRIMARY SCHOOLS
Piccola Gioia developed the online meal-ordering system on this website in order to offer a user-friendly, efficient service adapted to clientele in primary schools. This ordering system enables parents to easily order daily meals for their child that will be delivered to the school, then distributed to children at lunchtime by school managers for the purpose of immediate consumption.
- This website uses the SSL (Secure Sockets Layer) protocol for security of Internet commerce. This protocol, recognized in the online transactions industry, ensures the confidentiality, authenticity, and integrity of communications.
- When you proceed with your payment, you will be linked to a secure server that meets the industry’s highest standards. SSL transmits to your browser the information that makes it possible to encrypt your order, translating the data that you transmit into a code that is difficult to decipher.
- This website also uses the external GLOBAL Payments secure payment solution exclusively to process VISA , MASTERCARD and DEBIT INTERAC online transactions. No other credit cards and no debit cards can be used to make transactions on this website.